Not able to get Email Subscriptions to work

[hyw5070]

Hope someone can help with this.

I setted up the email subscription for one test reports in Power BI following the official instruction.

 

The dataset is connected via gateway and the refresh works fine when I click "Refresh Now" but I don't get any email after tried multiple times.

I doubt that if it was caused by my email server block power BI email so I tested by sharing a report to myself and I'm able to receive the email from power BI.

Plus, I'm under pro trial account and I don't know if that matters.

Thanks

[v-qiuyu-msft]

Hi @hyw5070,

The same issue is reported before internally: CRI 41678321. The fix should be in Production by September 6th.

Best Regards,
Qiuyun Yu