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New Power BI Pro Government user. Power BI Desktop doesn't recognize my login.

Added Power BI Pro for Government to my agency's Office 365 account and followed the welcome to Power BI email directions and connected with Power BI Service for Government,  Added the Office 365 Adoption Preview and am getting familiar with Power BI as I have never had a Power BI account before.

I am the Power BI admin and a Power BI Pro user.


I downloaded and installed Power BI Desktop from the Power BI Pro for Government console from --> downloads --> Power BI Desktop.  Confirmed Version: 2.56.5023.942 64-bit (March, 2018) installed.

When I click on the "Sign In" button I get a message that "Sign up for a Power BI account.  You don't seem to have an account for Power BI.  Please click the button to sign up."


How do I connect to our Power BI Government service through Power BI Desktop? 

Status: New
Community Support Team

Hi @robert_reid_99,


Please check if you input the right account name. If you want to publish report to the Service, you can Get data from the Service as a workaround. I would suggest you file a support ticket here. It's free if you have a Pro account.

create ATicket


Best Regards,