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Need Help, Got black screen on report Tab, also Visualizations and Fields tabs disappeared

Hi, 

            I installed Power BI on Window 10. First couple weeks everything worked fine. Then It started to have black screen on report tab, visulizations and field tabs are gone. I tried to restart PC, uninstall and reinstall it, but the same issue still is persiting. Please help the problem. Thanks!

Jenny 

blackScreen.PNG

Status: New
Comments
Moderator

Hi @smartbi123

 

Please check if the machine meet the requirements: https://docs.microsoft.com/en-us/power-bi/desktop-get-the-desktop#minimum-requirements

 

Please turn on Let Windows fix apps that are blurry follow this document

 

Please install the latest Power BI desktop version 2.68.5432.761. Run 64 bit version if possible. 

 

Best Regards,
Qiuyun Yu 

Frequent Visitor

hi Yu,

           The issue got  solved. Thank you very much!

Moderator

Hi @smartbi123

 

Glad to hear the issue is resolved. Smiley HappyWould you please share the solution which will benefit other community members who have the same issue? 

 

Best Regards,
Qiuyun Yu