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luisangel72

Mobile PBi crashes in landscape mode

Submitted by on ‎07-03-2018 11:14 AM

Randomly, the report goes blank (white). It only happens, so far, in landscape mode. When it happens, you have to close the app and re-open it again in order to work.

 

Mobile PBi version is 16.0 for iOS.

 

PowerBi-Error.gif

 

Status: Needs Info
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3 Comments (3 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎07-04-2018 11:32 PM

Hi @luisangel72,

 

From the GIF, it seems the issue happens when you change different report page in Power BI mobile application, right? 

 

I have tested on my side but not able to reproduce it. Please access the same report page on Power BI service to see if the same issue occurs. Also please check if other reports has the same issue in mobile app. 

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Impactful Individual
‎07-04-2018 11:33 PM
Status changed to: Needs Info
 
luisangel72
Regular Visitor
‎07-05-2018 06:09 AM

It happens randomly; sometimes it happens when changing pages; sometimes by just rotating the phone without navigating to any page.

It doesn't happens in PBi Service; only in the mobile app.

 

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