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Matrix visual not aggregating data when empty values in the row

Hello Power BI community!

I've encountered an issue with the matrix visual: It doesn't aggregate data correctly and displays unnecessary empty cells.
Possible cause or correlation can be, I have a variable with empty values in the rows. But I am not sure.

My setup: several variable used as rows, one column variable, one value variable



In case there are values for all three rows variables: values data are correctly aggregated.
But in case there is no value for "Last Resolved Month" for a combination of other two variables, values are not aggregated and are split into several rows as shown below:


It doesn't matter if I use stepped layout or not.

Could you please advise, if I am doing something wrong or fix this issue?

Thank you!

Status: Needs Info

Hi @Anonymous,


Do you mean the red section rows should be aggregated in one row? 


Please share a sample pbix file which can reproduce the issue with us. You can upload to your OneDrive and send link to me in private message. 


Best Regards,
Qiuyun Yu 

Established Member
Status changed to: Needs Info
Frequent Visitor
Good afternoon, I would like to ask you a question about matrix. When I create a matrix, the columns are shown in an order by default. I would like to know if there is an option to change the order of columns. Thanks for your soon reply.