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Map Visualization Not Working (only)

Hi All !

May be sonemone will come up with an idea. I'm out of options...

The bing map is not working (blank square) . As soon as I add geographic data to the visuals, nothing happens. Even in the preformance analyser, nothing happens. the request is running with no end (you know, small dots turning in round)

Nor in powerbi nor in Excel. 

But it works on any browser (ie direct access to bing maps) and it works on powerbi service when the file is published.

But not when the report is shared back on Teams.

It don't works when I connect my laptop through my cellphone on internet.

It works on "non domain computer" even on our internal network, using our proxy. 

And I used fiddler to sniff the network. The use of the bing map don't even generate a package.

So basically,

it's not a network issue

it's not a firewall issue

it's not a proxy issue

it seems to be linked to the fact that the computer is in our domain. (the app was installed through the store and it's up to date)


Is someone ever heard about a domain policy that could block the use of bing map embedded into applications ?


BTW, ArcGis works fine and with 3dmaps it's working too.


the pbix files is empty. I just entrered a table with 3 values like this

Country  |  Value

Spain   |  3

France | 2

Belgium |1

And I categorized the Country column as Country/region 


Any idea will be greatly appreciate.





Status: New
New Member

Having the same issue.


Hi all, 


Please check if the required URLs are blocked based on this document


Best Regards,
Qiuyun Yu 

Regular Visitor

@Qiuyun Yu,

No problem with those URL. 


Update: the bing visual works with a local admin session but it don't with my domain admin session.





Hi @fsim


Please create a support ticket to let engineers look into the issue on your side. 


Support Ticket.gif


Best Regards,

Qiuyun Yu 

Regular Visitor



I did it too in parallel with this post, It's already in an escalation process, I'm waiting for the next level to contact me.