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Map Visualization Not Working (only)

Hi All !

May be sonemone will come up with an idea. I'm out of options...

The bing map is not working (blank square) . As soon as I add geographic data to the visuals, nothing happens. Even in the preformance analyser, nothing happens. the request is running with no end (you know, small dots turning in round)

Nor in powerbi nor in Excel. 

But it works on any browser (ie direct access to bing maps) and it works on powerbi service when the file is published.

But not when the report is shared back on Teams.

It don't works when I connect my laptop through my cellphone on internet.

It works on "non domain computer" even on our internal network, using our proxy. 

And I used fiddler to sniff the network. The use of the bing map don't even generate a package.

So basically,

it's not a network issue

it's not a firewall issue

it's not a proxy issue

it seems to be linked to the fact that the computer is in our domain. (the app was installed through the store and it's up to date)

 

Is someone ever heard about a domain policy that could block the use of bing map embedded into applications ?

 

BTW, ArcGis works fine and with 3dmaps it's working too.

 

the pbix files is empty. I just entrered a table with 3 values like this

Country  |  Value

Spain   |  3

France | 2

Belgium |1

And I categorized the Country column as Country/region 

 

Any idea will be greatly appreciate.

 

thanx

fred

 

Status: New
Comments
HansBaeten
Frequent Visitor

Having the same issue.

v-qiuyu-msft
Community Support

Hi all, 

 

Please check if the required URLs are blocked based on this document

 

https://dev.virtualearth.net/REST/V1/Locations
https://platform.bing.com/geo/spatial/v1/public/Geodata
https://www.bing.com/api/maps/mapcontrol

 

Best Regards,
Qiuyun Yu 

fsim
Responsive Resident

@Qiuyun Yu,

No problem with those URL. 

 

Update: the bing visual works with a local admin session but it don't with my domain admin session.

 

kr

Fred

v-qiuyu-msft
Community Support

Hi @fsim

 

Please create a support ticket to let engineers look into the issue on your side. 

 

Support Ticket.gif

 

Best Regards,

Qiuyun Yu 

fsim
Responsive Resident

@v-qiuyu-msft 

 

I did it too in parallel with this post, It's already in an escalation process, I'm waiting for the next level to contact me. 

 

kr

fred

fsim
Responsive Resident

So here is the final solution if someone else have the same issue.

The fault was on our proxy (zscaler). 

we added these lines to the config whitelist

             (dnsDomainIs(host, "bing.com")) ||
             (dnsDomainIs(host, "platform.bing.com")) ||
             (dnsDomainIs(host, "*.virtualearth.net")) ||
             (dnsDomainIs(host, "appsource.microsoft.com")) ||
             (dnsDomainIs(host, "*.s-microsoft.com")) ||

 

As far as I understood our Infrasctructure master, the zscaler is blocking the powerbi  bing requests because they are not "signed" by a user. (somehing like that)

askhan
New Member

Does this setting needs to be done only on Power BI Server ?

 

Issue is that i can see the Bing Maps on the Power BI Server but not in reports when accessed from other machines ?