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Make users able to create normal support tickets and not a forum post of some kind

If we have technical issues I want to be able to report this to support, get a support ticket and communication with a support staff employee. Now we have to report something that looks like an outage in Western Europe like some new requested feature.

Status: New
Community Support

Hi @Anonymous, 


To create a support ticket, you can go to this site and follow steps like below: 


Support Ticket.gif



Best Regards,
Qiuyun Yu

New Member

How do I see an existing support ticket?