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Mail chimp APP cannot get data

Data source not supported Connecting to data sources that require on premises gateway is currently not supported. Please try again later or contact support. If you contact support, please provide these details.



Hello, I get the message above when connecting the Mailchimp APP and I can't understand why the data source is not supported. Thank you, Luca Nunziata


Activity ID: e69a8570-e54f-450c-9d9f-12e7dec35dd6 Time: Tue Jun 22 2021 10:20:47 GMT+0200 (Central European Summer Time) Correlation ID: b6c592b0-da62-e39d-6d34-daff24042fca Service version: 13.0.16211.50 Client version: 2105.5.06379-train Cluster URI:

Status: New
Community Support


for this third party app, you could have a look this thread:


and you could also get further help from this:




Frequent Visitor

Thank you! I've followed this and it worked. Some features are not updating correctly but I could re-arrange some myself.


My problem were 2, I was choosing wrong domain and I was choosing public on the dropdown menu at the login steps 1 and 2.


Have a nice day!