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Long response times for Power BI reports

We are experiencing long response times for reports hosted on power BI platform.
Paginated reports are rendered in run over 15s. The same report, when run from PowerBI Report Builder executed on PowerBIGateway machine, is rendered below 2s.
We checked network performance.Tracert times are below 50ms between Azure Power BI cloud (app.powerbi.com) and our Power BI Gateways installed on our on-premise environment.
Status: New
Comments
Regular Visitor

even I am also facing same issue. We have published the reports to POWERBI Service and there is lag in loading the report and navigation of pages is dam slow and it also displays sometime message cannot be display ran out of memory.

 

Need quick resolution for same. 

 

POWERBI desktop file also facing ran out of memory issues. 

New Member

We have the same issue, two or three weeks ago we are facing long time responses to load reports on the service and on the desktop files. 

Regular Visitor

if anyone has resolution pls share, Even to open POWERBI desktop file also it is taking hell lot of time.

 

Regular Visitor

Feedback Type:
Frown (Error)

Timestamp:
2020-10-22T05:19:18.9023973Z

Local Time:
2020-10-22T10:49:18.9023973+05:30

Session ID:
dda65b48-dd8a-47dc-bba2-6b5b95e14516

Release:
October 2020

Product Version:
2.86.727.0 (20.10) (x64)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser.<>c__DisplayClass52_1.<OnRenderProcessTerminated>b__1()

PowerBINonFatalError_ErrorDescription:
OutOfMemory

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.86.727.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.CefWebBrowser+<>c__DisplayClass52_1","Error":"Microsoft.PowerBI.Client.Windows.CefSharpFramework.Exceptions.CefProcessCrashedException - OutOfMemory","MethodDef":"<OnRenderProcessTerminated>b__1","ErrorOffset":"21"}

OS Version:
Microsoft Windows NT 10.0.14393.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 528049]

Peak Virtual Memory:
55.5 GB

Private Memory:
15 GB

Peak Working Set:
21.1 GB

IE Version:
11.2368.14393.0

User ID:
8bc75ae5-79e8-4bfb-b82a-bcb7ec541327

Workbook Package Info:
1* - en-US, Query Groups: 9, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Model Version:
PowerBI_V3

Is Report V3 Models Enabled:
True

Enabled Preview Features:
PBI_NewWebTableInference
PBI_v3ModelsPreview

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_JsonTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_qnaLiveConnect
PBI_dataSearchCuration
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_narrativeTextBox
PBI_dynamicParameters

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

Browser name:
ExplorationBrowser

DPI Scale:
150%

Supported Services:
Power BI

 

these are details.

unable to save PBIX desktop file also 

error--cefsharp.browsersubprocess has stopped working

need resolution 

Regular Visitor

no reponse from POWERBI support team. Request to look into this issue

Regular Visitor

I want to know is anyone is suddenly experiencing slowness with the new version of Power BI Desktop in Edit Queries when adding, amending and refreshing SQL import queries.

 

The problems may be related, but the problem above describes Power BI services and Power BI Report rendering, not Power BI Desktop in Edit Queries with SQL.

 

Many thanks

Regular Visitor

issue faced with POWERBI service, dashboards and also POWERBI desktop

Frequent Visitor

Power BI desktop has been having issues for us too. Can't load new data to reports from new or preexisting SQL databases.

 

Regular Visitor

Any resolution?

Community Support

Hi everyone,

 

I cannot easily reproduce the issue. You may try the latest version and create a support ticket for assistance if necessary.