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Latest Update

After the latest Power BI Update, the desktop is randomly locking up.  My ribbon will become 'unclickable' and when changing other settings, the whole thing locks up and the only way to restore/restart the program is by using task manager. 

 

Anyone else seeing an issue like this?

Status: Needs Info
Comments
Moderator

Hi @jcs93 ,

 

Do you mean the issue happens with the Power BI desktop version 2.66.5376.2521

 

Would you please share detail steps for us to reproduce the issue? 

 

Best Regards,
Qiuyun Yu 

Moderator
Status changed to: Needs Info
 
Frequent Visitor

@v-qiuyu-msft ,

 

I'm using 2.66.5376.2521 64-bit (February 2019).  I've had times where my ribbon would become unresponsive.  It's been very random, so I am unlikely to be able to explain how to reproduce the issue.

 

One other issue I've had is when changing the Data Source Settings and clearning permissions.  The dialogue box will go 'white' and the whole app will be unresponsive.  That is also random and doesn't happen consistently.

 

Moderator

Hi @jcs93

 

As the issue occurs intermittently and it's not reproduced follow some steps every time, I would suggest you create a support ticket to let engineers look into the issue on your side if the issue occurs next time. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu