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cbashyb

JIRA content pack fails to load

Submitted by on ‎09-21-2018 10:12 AM

Unable to load report
Please try again later or contact support. If you contact support, please provide these details.

 

Activity ID773adf21-f5e7-b588-c33f-55f0a2a75659

Request IDf9e49537-c680-76d3-7230-b45aa1e00608

Correlation IDe9cce1d7-8bd2-5db2-cc06-87852f989719

Status code500

TimeFri Sep 21 2018 11:48:52 GMT-0500 (Central Daylight Time)

Version13.0.6700.191

Cluster URIhttps://wabi-us-north-central-redirect.analysis.windows.net

Status: New
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4 Comments (4 New)
Comments
v-qiuyu-msft
Community Support
Community Support
‎09-23-2018 10:49 PM

Hi @cbashyb,

 

I'm not able to reproduce the issue on my side. Would you please test again? If the issue persists, please share details with us. 

 

Best Regards,
Qiuyun Yu

cbashyb
New Member
‎09-24-2018 12:38 PM

It doesn't give any reason why it failed. Here's the screenshots of what I didJIRA Import error.pngJIRA refresh.pngJIRA Sign In.pngJIRA Connect.png

v-qiuyu-msft
Community Support
Community Support
‎09-25-2018 01:21 AM

Hi @cbashyb,

 

Please run fiddler with below option enabled and repeat steps to reproduce the issue, upload .saz file to your OneDrive and send the link to me via private message. 

 

Fiddler.PNG

 

Best Regards,
Qiuyun Yu 

cbashyb
New Member
‎09-25-2018 08:39 AM

Thank you. I just sent pm. The file is large because it takes a long time refreshing data before the error message pops up

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