Issues with Schedule Refresh

Status: New
by yash1105 Member on ‎01-18-2019 11:24 AM

Some of my datasets acting up today. 

 

I have a schedule refreshes on my datasets, when the report is refreshing, it automatically started the new refresh and killed the old one with the error "The scheduled refresh is cancelled because a new refresh is detected on the same database" img 2.pngimg 1.png

 

 

Is there an issue with the service? 

 

Comments
by Moderator v-qiuyu-msft
on ‎01-21-2019 06:49 PM

Hi @yash1105,

 

You might encounter this issue which I received it internally: 

 

Some customers in North Europe and North Central US may experience intermittent refresh issues during peak usage times.

 

Current workaround

The next scheduled or manual refresh should be successful. 

 

Fix: 

The fix will deploy this week and be in all regions by 1/25/19.

 

I would suggest you check if the issue happen after the fix is deployed. 

 

Best Regards,
Qiuyun Yu 

by yash1105 Member
on ‎01-21-2019 06:52 PM

@v-qiuyu-msft: Thank you for the update.

by Titanium Frequent Visitor
on ‎01-28-2019 12:17 AM

 @yash1105 have the problem resolved itself with the fix for you? We experience the same problem for the last couple of weeks, including today. 

 

by Moderator v-qiuyu-msft
on ‎01-28-2019 11:49 PM

Hi @Titanium,

 

 

The issue I mentioned above was closed at 1/28/2019 12:38 PM (UTC +8). 

 

I would suggest you test again today. If issue persists, please copy the detail error information here (including RequestID, Time, ClusterURI). 

 

Best Regards,
Qiuyun Yu 

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