Issues with Schedule Refresh

[Anonymous]

Some of my datasets acting up today. 

I have a schedule refreshes on my datasets, when the report is refreshing, it automatically started the new refresh and killed the old one with the error "The scheduled refresh is cancelled because a new refresh is detected on the same database" 

Is there an issue with the service? 

[v-qiuyu-msft]

Hi @Anonymous,

You might encounter this issue which I received it internally: 

Some customers in North Europe and North Central US may experience intermittent refresh issues during peak usage times.

Current workaround: 

The next scheduled or manual refresh should be successful. 

Fix: 

The fix will deploy this week and be in all regions by 1/25/19.

I would suggest you check if the issue happen after the fix is deployed. 

Best Regards,
Qiuyun Yu 

[Anonymous]

@v-qiuyu-msft: Thank you for the update.

[Titanium]

 @Anonymous have the problem resolved itself with the fix for you? We experience the same problem for the last couple of weeks, including today. 

[v-qiuyu-msft]

Hi @Titanium,

The issue I mentioned above was closed at 1/28/2019 12:38 PM (UTC +8). 

I would suggest you test again today. If issue persists, please copy the detail error information here (including RequestID, Time, ClusterURI). 

Best Regards,
Qiuyun Yu