Issues with Schedule Refresh

Status: New
by yash1105 Member on ‎01-18-2019 11:24 AM

Some of my datasets acting up today. 


I have a schedule refreshes on my datasets, when the report is refreshing, it automatically started the new refresh and killed the old one with the error "The scheduled refresh is cancelled because a new refresh is detected on the same database" img 2.pngimg 1.png



Is there an issue with the service? 


by Moderator v-qiuyu-msft
on ‎01-21-2019 06:49 PM

Hi @yash1105,


You might encounter this issue which I received it internally: 


Some customers in North Europe and North Central US may experience intermittent refresh issues during peak usage times.


Current workaround

The next scheduled or manual refresh should be successful. 



The fix will deploy this week and be in all regions by 1/25/19.


I would suggest you check if the issue happen after the fix is deployed. 


Best Regards,
Qiuyun Yu 

by yash1105 Member
on ‎01-21-2019 06:52 PM

@v-qiuyu-msft: Thank you for the update.

by Titanium Frequent Visitor
on ‎01-28-2019 12:17 AM

 @yash1105 have the problem resolved itself with the fix for you? We experience the same problem for the last couple of weeks, including today. 


by Moderator v-qiuyu-msft
on ‎01-28-2019 11:49 PM

Hi @Titanium,



The issue I mentioned above was closed at 1/28/2019 12:38 PM (UTC +8). 


I would suggest you test again today. If issue persists, please copy the detail error information here (including RequestID, Time, ClusterURI). 


Best Regards,
Qiuyun Yu 

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