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Issues with Dashboard - cannot move or resize some tiles

I have a report in a Premium workspace and have tried making a dashboard. Some of the tiles will not resize and some will not move no matter what I do. I have tried recreating the dashboard from scratch about four times now and every time is different, but still encounter the same problems. Some tiles will not hold the size when I try to change them and others are pinned way down at the bottom of the screen and will not move up to the top and it has a large whitespace between. I am using Google Chrome as Internet Explorer doesn't seem to work well with the Power BI Service.

Status: Needs Info
Comments
Moderator

@Shelley,

I am unable to reproduce this issue in both Chrome and IE. Do you get same issues when you move or resize tiles in a shared workspace? How about you use Edge?

Also I would recommend you clear cache in Chrome and check if the issue still occurs.

Regards,
Lydia

Member

@v-yuezhe-msftYes, this was in a shared, premium workspace, not "My Workspace." I gave up and went ot a meeting. I came back to the same exact dashboard a couple hours later and the minute I touched it again, I could move the lost tile at the bottom up to the top. The tile sizing still seems a little wonky, but when I came back to it, it was as if somebody flipped a switch and moving the tile worked just fine. Ugh, I don't get it.

 

Thank you for your response and feedback.

Moderator

@Shelley,

Does the issue also occur in a nomal App workspace? I am unable to reproduce this issue, I would recommend  you clear cache in your web browser and try other web browser such as Edge. 

Regards,
Lydia

Established Member
Status changed to: Needs Info
 
Member

I don't know about a Normal App Workspace. It hasn't been happening the last couple days now. I'll let you know if it happens again when the next tiles are ready to pin to the dashboard.