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AuburnEagle2315

Issues when running a R Script

Submitted by Advocate I on ‎04-18-2022 06:46 AM

Activity ID: fbdadd1a-3f43-452a-8ead-f85ea9cf2415
Request ID: ace35a91-8b6c-54cb-5785-16f203623a12
Correlation ID: 30f136bc-0599-c5ff-fdb6-f21683300a81
Time: Mon Apr 18 2022 06:42:40 GMT-0700 (Pacific Daylight Time)
Service version: 13.0.18082.40
Client version: 2204.2.10821-train
Cluster URI: https://wabi-south-east-asia-redirect.analysis.windows.net/

 

Hello, I'm getting the above error message when running an R script for visualization.

 

I'm not sure what the issue is as nothing has been changed and it was running fine until last Friday.

 

The issue occurs when its uploaded to the cloud. 

 

Status: Accepted

A fix is expected to be deployed by end-of-day 04/24/2022.

 

Best Regards,
Community Support Team _ Yingjie Li

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7 Comments (7 New)
Comments
v-yingjl
Community Support
Community Support
‎04-18-2022 06:08 PM
Status changed to: Needs Info

Whether there is any error message shows on the visual besides these error information when this issue happens in Power BI Service.

 

In addition, there are some limitations on Power BI Service when using R script visuals, see:

R visuals in the Power BI service have a few limitations

 

Best Regards,
Community Support Team _ Yingjie Li

 

HShi
Regular Visitor
‎04-19-2022 06:03 AM

We're experiencing a similar issue with the R visuals we developed and published into the PBI Service. The visuals worked fine on Friday 2022-04-15 but this issue occurred on Monday. The error message we got is copied below. 

Script Runtime Error

An error occurred while running the script

Please try again later or contact support. If you contact support, please provide these details.

 

Ashik-Gupta
Employee
Employee
‎04-19-2022 11:09 PM

Hi, I also face the same situation my R script visual runs fine in PBI Service till Friday. But now it gives "Script Runtime Error". 

An error occurred while running the script

Please try again later or contact support. If you contact support, please provide these details.

 

v-yingjl
Community Support
Community Support
‎04-19-2022 11:14 PM
Status changed to: Accepted

Update:

Power BI customers may experience issues loading R and Python visuals. Engineers are investigating the issue and an update would be provided soon.

 

Best Regards,
Community Support Team _ Yingjie Li

v-yingjl
Community Support
Community Support
‎04-20-2022 12:18 AM
Status changed to: Accepted

A fix is expected to be deployed by end-of-day 04/24/2022.

 

Best Regards,
Community Support Team _ Yingjie Li

Vmartin002
Frequent Visitor
‎04-25-2022 04:42 AM

Is there an update on this fix? I have the same issue with my R-Visuals on the Power BI Service. It was working for months and then last week it stopped. 

Anonymous
Not applicable
‎04-26-2022 01:00 AM

Hi,

We have the same issue. A Python script is working in the desktop version and last Friday it worked fine on the web. Yesterday we got this error message:

 

Aktivitets-ID: 4ac3034b-415b-4df0-8245-a4858a8f98ad
Forespørsels-ID: 98f8517f-d58e-fff6-6b73-ea3f50c31d50
Korrelasjons-ID: 5a2d2def-9c5c-84e6-d859-81e03755782a
Klokkeslett: Tue Apr 26 2022 09:57:33 GMT+0200 (sentraleuropeisk sommertid)
Tjenesteversjon: 13.0.18129.59
Klientversjon: 2204.3.10953-train
Klynge-URI: https://wabi-west-europe-redirect.analysis.windows.net/

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