Issue

[Bodacious]

Hi,

Can you please help with an issue below. I tried to open Power Bi Report in Desktop App but it returned the error below.

Feedback Type:
Frown (Error)

Timestamp:
2019-10-18T10:47:44.0400690Z

Local Time:
2019-10-18T13:47:44.0400690+03:00

Session ID:
729e287a-488d-48ed-8901-b180ba4af322

Release:
July, 2019

Product Version:
2.71.5523.941 (19.07) (x64)

Stack Trace:
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.EndProcessProperty(Object newObject, JsonReader reader, JsonObjectContract contract, Int32 initialDepth, JsonProperty property, PropertyPresence presence, Boolean setDefaultValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.PopulateObject(Object newObject, JsonReader reader, JsonObjectContract contract, JsonProperty member, String id)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateObject(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
at Microsoft.PowerBI.Client.Windows.Services.ReportFactory.DeserializeJsonObject[T](String jsonContent)
at Microsoft.PowerBI.Client.Windows.Services.ReportFactory.DeserializeJson(Byte[] data)
at Microsoft.PowerBI.Client.Windows.Services.ReportFactory.CreateReportFromPowerBIPackage(IPowerBIPackage powerBIPackage, String pbixFilePath, Byte[] securityBindings, Boolean requiresConversionToReportLayout, PowerBIPackageOpenOptions options, IPowerBITelemetryService powerBITelemetryService, IAnalysisServicesService analysisServices, PackageValidationResult& mashupValidationResult)
at Microsoft.PowerBI.Client.Windows.Services.PowerBIPackagingService.Open(FileStream fileStream, IPowerBIWindowService windowService, Nullable`1 entryPoint, PowerBIPackageOpenOptions options, ReportPreparerResult& prepareResult)
at Microsoft.PowerBI.Client.Windows.Services.FileManager.<LoadFromPbix>d__20.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.<>c__DisplayClass15_0`1.<<BlockUIAndRun>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.WaitOnUIThreadForTaskCompletion(Task task)
at Microsoft.PowerBI.Client.Windows.Services.UIBlockingService.BlockUIAndRun[T](Func`1 asyncMethod)
at Microsoft.PowerBI.Client.Windows.Services.FileManager.OpenFile(IPowerBIWindowService windowService, IPbixFile fileToOpen, Nullable`1 entryPoint)
at Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IUIHost uiHost, ISplashScreen splashScreen, IFileManager fileManager, IFileHistoryManager fileHistoryManager, String filePath, FileType fileType)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

OS Version:
Microsoft Windows NT 6.1.7601 Service Pack 1 (x64 en-US)

CLR Version:
4.6.2 or later [Release Number = 394806]

Peak Virtual Memory:
3.36 GB

Private Memory:
212 MB

Peak Working Set:
231 MB

IE Version:
11.0.9600.19507

User ID:
5a63c075-4f43-49ed-8a2f-be524126c715

Telemetry Enabled:
True

DPI Scale:
100%

Supported Services:
Power BI

[v-qiuyu-msft]

Hi @Bodacious, 

Does the issue only open with this specific report? Please try to run Power BI desktop with admin, then open the report via File -> Open in Power BI desktop. 

I notice you run the July, 2019 desktop version, I would suggest you update it to the latest October version: https://powerbi.microsoft.com/en-us/blog/power-bi-desktop-october-2019-feature-summary/

Best Regards,
Qiuyun Yu