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Issue with visuals x-axis with Date hierarchy after publishing in PBI Service

Hi,

 

I am quite recently experiencing an issue with my visuals with x-axis using 'Date hierarchy' down to quarterly, after being published on PBI Service. Visuals are OK in the PBI Desktop app but they get broken in PBI Service after publishing. I have copied the screenshot below.

 

Does any one know if this a new bug or something has changed that I need to be aware of and change my dashboard setting?

 

Many thanks,

 

talebib_0-1663203038062.png

 

 

Status: Investigating

Hi @talebib

 

We haven’t seen any known issue or bug related to it. Could you please try to refresh your report/browser page or switch to other browser to see whether this issue keeps happening? If this issue still exists, could you please provide a download link of a sample pbix file that contains this issue and let me know the version of your Power BI service? Thanks in advance!

 

Best Regards,    

Community Support Team _ Caiyun

Comments
v-cazheng-msft
Community Support
Status changed to: Investigating

Hi @talebib

 

We haven’t seen any known issue or bug related to it. Could you please try to refresh your report/browser page or switch to other browser to see whether this issue keeps happening? If this issue still exists, could you please provide a download link of a sample pbix file that contains this issue and let me know the version of your Power BI service? Thanks in advance!

 

Best Regards,    

Community Support Team _ Caiyun

talebib
Frequent Visitor

Hi @v-cazheng-msft 

 

Thanks for replying. We have already examined your basic suggestions but they didn't help. Our Service Pro version is 13.0.19087.45.

 

Being Pro subscriber we realy need to see the issue is fixed ASAP considering number of Departmental dashboards published.

 

It sounds strange that you're saying you have not seen any issues or bugs on this issue. Please have a look at some of the posts below raised on the exact same issue since the recent release.

 

https://community.powerbi.com/t5/Service/X-axis-changes-from-Continuous-to-Categorical-after-publish...

 

https://community.powerbi.com/t5/Service/Date-x-axis-changes-when-uploading-to-power-bi-sevice/m-p/2...

 

https://community.powerbi.com/t5/Service/X-Axis-continuous-to-categroical-bug-on-publish-Replicating...

 

https://community.powerbi.com/t5/Service/Recent-change-in-X-axis-behaviour-to-continuous-axis-for/m-...

 

Thanks,