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Issue with register a new organization Account

Hello, i can't register my organization partners into power bi. The confirmation CODE never came to the email, i try with 4 different organization emails and is the same. I been trying in the last 2 weeks.

Status: Investigating

Hi @MatiasOsorio 

How did you register a new account ? Maybe you can create a user account in Microsoft 365 admin center , then your organization partners can use the account to sign in Power BI .

Sign up or purchase the Power BI service as an individual - Power BI | Microsoft Learn

 

Best Regards,
Community Support Team _ Ailsa Tao

Comments
v-yetao1-msft
Community Support
Status changed to: Investigating

Hi @MatiasOsorio 

How did you register a new account ? Maybe you can create a user account in Microsoft 365 admin center , then your organization partners can use the account to sign in Power BI .

Sign up or purchase the Power BI service as an individual - Power BI | Microsoft Learn

 

Best Regards,
Community Support Team _ Ailsa Tao

MatiasOsorio
New Member

i did it, but when i try to log in in power bi say there's no account linked to that email...

v-yetao1-msft
Community Support

Hi @MatiasOsorio 

Maybe you can provide the error message for me ?

 

Best Regards,
Community Support Team _ Ailsa Tao