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Issue with providing access to report!



I have been facing an error while providing access to a report in a shared workspace to my colleagues. Could you please assist me with this issue?


Below are details of the error prompt that is popping up:


Something went wrong
Failed to get access info for this artifact.
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: e6fd890a-e382-4b15-a09b-85d4707bffe1
Request ID: f9df3aa5-73e2-6d11-0b68-1ffd377fd6bf
Correlation ID: cc89e3e6-05cd-67fc-9f42-a0dd5fa47e8f
Time: Wed Feb 13 2019 18:15:28 GMT+0530 (India Standard Time)
Version: 13.0.8309.200
Cluster URI:


Please let me know if any other information is required.




Status: New
Community Support

Hi @JarvisP ,


Per my understanding, when you click on Share button to share a report, go to the Access tab, the error occurs, right? 


The issue should be gone now. Please test again on your side. 


Best Regards,
Qiuyun Yu