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shephaliB

Issue with Text Analytics- Score sentiment

Submitted by Advocate II on ‎10-25-2022 02:35 AM

Hi All,

I am getting bellow error while trying to apply the Score Sentiment using AI Text Analytics:

 

DataSource.Error: An error happened while reading data from the provider: 'An internal error occurred.'
Details:
DataSourceKind=AIFunctions
DataSourcePath=AIFunctions

 

Other two text analytics functions( Detect Language & Extract Key Phrases) works fine. Issue is only with Score Sentiment. I am using Power BI  Oct 2022 version.

 

Any idea how to fix this issue?  Appreciate your help!!

 

Thank you!

Shephali

 

Status: Accepted

Update on Nov.3 :

 

There is no update on when this issue will be fixed.


As a workaround Customers can use API by follow Sentiment - https://learn.microsoft.com/en-us/rest/api/cognitiveservices-textanalytics/3.0/sentiment/sentiment?t...

 

For MS employees who are also concerned about this issue, you can check the ICM 344540151.

 

Best regards.
Community Support Team_ Caitlyn

 

 

 

 

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42 Comments (42 New)
Comments
ogilloux
Regular Visitor
‎10-27-2022 11:14 AM

Here's the update I just received from Microsoft Support:

 

We have received similar support requests and Product team has confirmed that it is a bug and they are working on it.
As of now, we do not have any ETA. we will surely update you as soon as we get any information on it.

rnehrboss
Helper II
Helper II
‎10-27-2022 12:17 PM

thanks @ogilloux 

v-xiaoyan-msft
Community Support
Community Support
‎10-27-2022 10:19 PM
Status changed to: Accepted

Hi @shephaliB ,

 

This is acknowledged as a Known issue.

Engineers are working on the fix, ETA will be updated once available.

 

Best regards.
Community Support Team_ Caitlyn

 

ogilloux
Regular Visitor
‎10-28-2022 11:33 AM

I receive this update from Microsoft Support

 

This is a follow up email to let you know that our Product team is working on the fix and It might deploy into production by 11/04/2022. Please let me know if you have any additional questions. I am happy to assist you.

rnehrboss
Helper II
Helper II
‎10-28-2022 11:35 AM

wow.. that's hardcore--- they expect us to have all client dashboards that involve sentment to be down for over a week?

 

yikes

pcool
Regular Visitor
‎10-31-2022 08:01 AM

I checked this morning and it appears at least the initial error has been fixed. However, no labels are returned though. Can someone please confirm?

rnehrboss
Helper II
Helper II
‎10-31-2022 08:42 AM

Not working or me:

rnehrboss_0-1667230932069.png

 

Anonymous
Not applicable
‎10-31-2022 10:31 AM

Still getting the error.

Gumby28_0-1667237453084.png

 

ogilloux
Regular Visitor
‎10-31-2022 11:27 AM

Quick update from Microsoft Support (my region is Eastern US)

 

This email is to let you know that fix will be deployed into your region by 11/01/2022 EOD. I will follow up with you tomorrow and day after tomorrow to check if issue is fixed.

ogilloux
Regular Visitor
‎11-01-2022 10:29 AM

Microsoft Support just let me know this was fixed.

It tested it and it works as expected. No update to PBI desktop necessary.

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