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Issue with Power BI reports rendering blank... Have to click on “Reset to default”

We have to click on “Reset to default” if the screen appears blank when we launch any reports that were shared either via an App or that were shared users directly. This issue was first reported this morning. We have been up and running without this issue prior to today. This issue is unacceptable and needs to be resolved immediately. To all the other users out there experiencing this same issue, please reply to my post and also log a ticket with Microsoft. We logged a ticket at 10:30am EST and still no resolution. BTW, they have told us that no other users are experiencing this issue.
Status: Accepted
Advocate II

Still not working

Not applicable

It seems like the fix has been deployed (and is working) on our P2 capacity in North Europe.

Resolver III

Hi All,

I can confirm that the issue has been resolved (as I am concerned).


Advocate III

@Anonymous @Arnault_ It's FINALLY working for us too.  Hopefully Microsoft will tell us what the root cause of this issue was.  We deserve that much!!

Resolver I
Resolver I

Same issue here

Frequent Visitor

Not working for us, it has been happening when user go to drill through report and the report shows blank (even if data exists) unless reset to default is clicked. At the same time, if other users try to reproduce the scenario, it works fine for them. So it is very sporadic.