Issue with PBI Report Builder closing on its own when trying to validate a query

[SAS_BI]

Hi, all!  I'm fairly new to the Power BI platform and this community, so forgive me if this isn't the correct place to post this.... Anyway, I'm having an issue with PBI Report Builder closing on its own when trying to validate a query.  I don't think it's a very complex one, and can't seem to find anything in the code that would cause the designer to shut down.  Has anyone else ever run into this is issue?

Have a great day!

Scott

[v-yetao1-msft]

Hi, @SAS_BI 

Are there any errors when PBI Report Builder shuts itself down ?

Best Regards,
Community Support Team _ Ailsa Tao

[SAS_BI]

Good morning, @v-yetao1-msft !  Unfotunately, no, there are no error messages displayed.  I went poking around in the folder directory for PBI Report Builder hoping to find a ".log" file, but, alas, I didn't see one.....

[v-yetao1-msft]

Hi @SAS_BI 

Have you tried uninstalling and reinstalling ?

Best Regards,

Community Support Team _ Ailsa Tao

[SAS_BI]

Good afternoon, @v-yetao1-msft.  I just uninstalled, then reinstalled... Unfortunately, I'm having the same results.  When I run the report design, it will execute for a bit, then close the designer.

Best Regards,

Scott

[SAS_BI]

Good morning, @v-yetao1-msft!  Have you been able to find anything on this issue?  Since I wrote the above post, I've had a couple more reports do the same thing when building them.

Have a great day!

Scott

[v-yetao1-msft]

Hi @SAS_BI 

Currently, no related known issues have been found . 

Based on the above information, if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support: https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

Best Regards,
Community Support Team _ Ailsa Tao