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Issue: "It was not possible to decrypt the access credentials"

Since today, I try to start Power Bi desktop, but when I open It the following message appear.

"It was not possible to decrypt the datasource credentials. If the problems persists, try to empty the credentials in the dialogue box "Datasource setting" ".


I went into the dialogue box satasource seeting, but there is nothing to empty.


So I don't know what to do.

Status: New
Community Support



The latest version works fine for me. You may check Troubleshoot opening Power BI Desktop.

New Member

I started getting this same error last week and I cannot figure out how to fix it.