Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.

Issue: "It was not possible to decrypt the access credentials"

Since today, I try to start Power Bi desktop, but when I open It the following message appear.

"It was not possible to decrypt the datasource credentials. If the problems persists, try to empty the credentials in the dialogue box "Datasource setting" ".

 

I went into the dialogue box satasource seeting, but there is nothing to empty.

 

So I don't know what to do.

Status: New
Comments
v-chuncz-msft
Community Support

@mandms 

 

The latest version works fine for me. You may check Troubleshoot opening Power BI Desktop.

Anonymous
Not applicable

I started getting this same error last week and I cannot figure out how to fix it.

 

msands1982_0-1619441955793.png