Register now to learn Fabric in free live sessions led by the best Microsoft experts. From Apr 16 to May 9, in English and Spanish.
Hi,
We are experiencing issues with our scheduled refreshes on an intermitment basis, we have around 10 reports setup on different refresh schedules however over the past few weeks we have noticed that at certain times the refreshes have failed on some ocassions. Below is a list of some of the failed refreshed dates and times upto yesterday but still ongoing today. It is different reports and sometimes different times.
I have confirmed with our IT support team that the gateway used in the scheduled refreshes are active, the server has plenty of memory available and cores, there is no peaks in traffic through that particular server and the internet connection is of a very high quality and very stable,
The Error message is blank inside the notification email which i noticed is a known bug at the moment, when i check on the dataset for the failed refresh we see an error message of "Unable to connect to the data source undefined". The datasets being used are very small and the queries are hitting high performance SQL server boxes which again i have confirmed have plenty of resources available to them when the queries have failed.
Date | Time | Dataset Name |
09/03/2019 | 09:44 | QA Calls |
09/03/2019 | 12:16 | Timesheet per Category |
09/03/2019 | 12:16 | Software Engineering - Non Chargeable |
09/03/2019 | 17:11 | Timesheet per Category |
09/03/2019 | 17:11 | Software Engineering - Non Chargeable |
10/03/2019 | 09:40 | QA Calls |
10/03/2019 | 10:18 | ServiceBuildDashboard_DB_CONNECTED |
10/03/2019 | 11:13 | ServiceBuildDashboard_DB_CONNECTED |
10/03/2019 | 12:18 | Employees Weekly Hours |
10/03/2019 | 17:12 | Software Engineering - Non Chargeable |
11/03/2019 | 09:42 | QA Calls |
11/03/2019 | 17:11 | Software Engineering - Non Chargeable |
12/03/2019 | 13:12 | QA Calls |
12/03/2019 | 14:01 | Tickets Analysis |
12/03/2019 | 14:12 | Tickets Analysis |
12/03/2019 | 14:43 | Employees Weekly Hours |
12/03/2019 | 15:18 | Timesheet per Category |
12/03/2019 | 17:17 | Tickets Analysis |
12/03/2019 | 17:25 | QA Calls |
12/03/2019 | 18:24 | Timesheet per Category |
13/03/2019 | 09:44 | QA Calls |
13/03/2019 | 10:17 | ServiceBuildDashboard_DB_CONNECTED |
13/03/2019 | 11:17 | ServiceBuildDashboard_DB_CONNECTED |
Please can you look into the issue and let me know if any more information is required.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.