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Issue - Refresh Failed "This is usually a transient issue"

Help! Most of my scheduled refreshes are failing in the last few days because of the following error

Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.




Technical Information



Activity Id:



Request Id:



Cluster Name:


Refresh Start Time:

September 12, 2019 2:00 UTC


Refresh End Time:

September 12, 2019 2:08 UTC

Status: New

Hi @wrightyboy90


From the inter trace, I found the request to SharePoint is failed. Please check if your dataset connects to the SharePoint, if it is, when the refresh is failed, please check if you are able to access the connected SharePoint file successfully. 


Best Regards,
Qiuyun Yu