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'Insufficient permissions' after some time in edit mode

A user was editing a PoweBI embeded report and after being in edit mode for approximately half an hour, user added a new chart, clicked on a database column to populate te data from, and the following error was received:

 

Couldn't load the data for this visual
Couldn't retrieve the data for this visual. Please try again later.
Please try again later or contact support. If you contact support, please provide these details.
Http Status Code: 403
Activity ID: 05d47b26-8062-4d42-9732-360ee33e02b3
Correlation ID: 870b2dbd-3a1d-709a-eb1f-04ecabf23b53
Request ID: 56b09d1d-9be3-3d9f-88d6-0e57948fc988
Time: Wed Feb 13 2019 14:49:23 GMT+0200 (FLE Standard Time)
Version: 13.0.8309.200
Cluster URI: https://WABI-US-EAST2-redirect.analysis.windows.net
Activity ID: 05d47b26-8062-4d42-9732-360ee33e02b3
Request ID: 56b09d1d-9be3-3d9f-88d6-0e57948fc988
Time: Wed Feb 13 2019 14:49:24 GMT+0200 (FLE Standard Time)
Version: 13.0.8309.200
Cluster URI: https://WABI-US-EAST2-redirect.analysis.windows.net

 

The returned http request payload had a message indicating that permissions were insufficient,  but I checked the code form our side and the permissions in the embedded report configuration seem to be set correctly.

 

I am attaching another error received from th PowerBI .js API that is not really informative, but could probably help the investigation

pbi err.JPG

 

I have also checked the application permissions in Azure Portal and they also seem to be sufficient, especially since the user is able to edit the report initially and gets the error only after some time. 

 

It is important to note that we do refresh the embed token of the report regularly - could this have any impact on this error?

 

Could support provide some more information about this issue and what exactly happened on their side?

 

 

Status: Delivered
Comments
Moderator

Hi @austeja ,

 

I would suggest you create a support ticket to get support. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu 

Moderator
Status changed to: Delivered