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qianaht

Installed Apps are not Displaying in Gallery View

Submitted by on ‎09-29-2021 03:33 PM

Today, my organization is running into an issue with viewing their installed apps in Power BI.  It appears that when you are viewing the apps page in "gallery" view then navigate to another screen and come back, the app list goes blank.  If I change the view to "List" they reappear and the list stays but goes away again if I switch it back to "Gallery" and leave the page.  

qianaht_0-1632953533677.png

 

Status: New
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8 Comments (8 New)
Comments
v-robertq-msft
Community Support
Community Support
‎09-29-2021 07:11 PM

Hi,

Unfortunately, I can’t reproduce the same issue as yours.

According to my test, I can normally view the app list when I am viewing the apps page in the "gallery" view:

vrobertqmsft_0-1632967894824.png

 

 

Best Regards,

Community Support Team _Robert Qin

ElmoMan76
Regular Visitor
‎09-30-2021 12:07 AM

@v-robertq-msft - there are number of people/organisations that are having this issue, there is another post on this topic with a lot more comments from yesterday, which is when it started.

 

are you able help us all out on that post?

 

regards

 

E

v-robertq-msft
Community Support
Community Support
‎09-30-2021 12:51 AM

Hi,

According to my additional research, a similar issue has been reported internally, so stay tuned.

ICM: 263989890

 

Best Regards,

Community Support Team _Robert Qin

kdkimble
Frequent Visitor
‎10-01-2021 06:54 AM

We are having the same issue as well.  App are available, however cannot view / access via side menu icon for apps.  Please advise.

Clear_it
New Member
‎10-01-2021 08:23 AM

@v-robertq-msft 

Any update on this issue?  We are seeing increasing amount of people with the blank Apps issue.

 

One of our users found this work around but does not help when you are having hundreds with this issue and if you close out the browser the blank Apps page comes back.

 

"If I click on view and select “List” and then click on view again but select “Gallery”, the apps show up."

cfloodst
Regular Visitor
‎10-01-2021 09:24 AM

Just wanted to add that I, too, am dealing with this same issue. Thank you @Clear_it for your suggestion! Until it gets fixed this will definitely save my life.

kdkimble
Frequent Visitor
‎10-01-2021 10:14 AM

For us - did the one of the following to resolve: 

 

For all browsers: How to reset default settings in an internet browser.

https://www.computerhope.com/issues/ch001748.htm#chrome

 

How to reset default settings in an Internet browser

Instructions for how to reset and restore the default settings in an Internet browser.

www.computerhope.com

 

How to reset default settings in an Internet browser

Anonymous
Not applicable
‎10-05-2021 11:42 PM

We are also having the same issue since a recent update from the PBI Service.

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