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Image in email subscription is not up to date

I have a daily email subscription set up for one of my reports. The image in the email doesn’t update daily, even though the text below it says it was generated on the day you received the email. (Each day the data changes and there is an as-of date card on the report that DOES update but does NOT update in the screenshot provided in the email.)

Status: Delivered

Hi @lbrooks ,

 

Glad to that you solved your question. I will change the status to be "Delivered".

 

Best regards,

Community Support Team Selina zhu

Comments
v-mengzhu-msft
Community Support
Status changed to: Needs Info

Hi @lbrooks ,

 

Does the preview image change after you set the frequency of subscription to data refresh?

vmengzhumsft_0-1666771640436.png

 

Best regards,

Community Support Team Selina zhu

 

 

lbrooks
Regular Visitor

Hi. It was set to send the email at a certain time each day after the refresh. I changed that setting to the "After data refresh (once daily)" and the screenshot data now matches the report data. Thank you.

v-mengzhu-msft
Community Support
Status changed to: Delivered

Hi @lbrooks ,

 

Glad to that you solved your question. I will change the status to be "Delivered".

 

Best regards,

Community Support Team Selina zhu