Problem - Issue:
- When we upload a file and conect it to the SQL data base, the server doesn't update the information from the powerbi dashboard. Here i have attached some photos as evidence. The Column "ESTADO", from the first photo, says "ACTUALIZANDO" that means it is uploading data but never get updated, really. That column still saying "actualizando" after days and weeks. This dashboard is well conected to the SQL SERVER (as you can see in the second image) and the Report Server is upgrated. We don't know what is happening because older dashboards that we have uploaded, they are working fine and they are upgraded in seconds, this problem is happening just with new reports that we want to upload.
photo 1
We are APMT CALLAO, we are a big client from microsoft. I hope you can help us with this. It's an Emergency.
Hi @kbulnes,
Not sure about what happens. For any urgent situation, please consider creating a support ticket in Power BI Support. Then, there will be a support engineer help you on this issue later.
The link of Power BI Support: Support | Microsoft Power BI
For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community
Best Regards,
Community Support Team _ Caiyun