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IE11 crashes when consuming report

Hi!
 
I have a quite simple report and a small size dataset behind (approx 2000 rows in largest tabel, total 5 tables).
The report is based of 3 slicers (shown as dropdowns) and 4 100% stacked bar charts.
 
The problem accours when consuming this report in IE 11, no matter if it is consumed by app.powerbi.com or in "publish to web" mode. The report will crash when selecting from all of the 3 slicers, idependent which order you pick. Even if the the last slicers only show 1 option, yhen you choose that option IE11 is shutting down and the message "A problem with this webpage coused Internet Explorer to close and reopen the tab.". It occours every time, i even tried to recreate the report in lastest version of Power BI Desktop but no nothing change. If I remove the slicers, or edit 100% stacked bar charts to pie diagrams it all works! If att used another stacked bar diagram (not the 100% one) the problem is still there.
 
Everything works fine in Edge, Chome etc. I have updated IE11 to the latest version; 11.228.17134.0
 
Any ideas?
 
Best regards
Status: Accepted
Comments
Frequent Visitor

I experienced the same issue on different PBI reports.

The same reports work well with Chrome.

IE 11 : 11.0.9600.19100 , Update Version: 11.0.75 (KB4343205)

Regular Visitor

Same issue here - internet explorer keeps crashing while on Power BI Service.  Ironically, I have no issues with a non-Microsoft browser (Google Chrome).

 

Internet Explorer 11.0.9600.19129

 

Please fix as my executive team all use internet explorer and they have zero patience for crashes.

 

Thanks.

 

 

Moderator

Hi all, 

 

You can keep on eye on the status of this issue on Support page: 

 

q5.PNG

 

Best Regards,
Qiuyun Yu 

Moderator

Hi all, 

 

The fix should reach PROD now. Please test again to see if the issue persists. 

 

Best Regards,
Qiuyun Yu 

Visitor

Thanks! Works fine! 

Occasional Visitor

@v-qiuyu-msft --

 

This issue still persists for all our reports hosted in Power BI Gov.

 

Things seem improved in terms of standard report interactions, but going into a report and clicking the "Refresh" button 5-10 times consistently causes Internet Explorer 11 to crash.

 

 

Refresh-IE-11-Crash.png

 

Moderator

@akrouskop Power BI Government is different from commercial Power BI service. If issue persists, please create a support ticket to get support. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu