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Help Solve: Container unexpectedly exited. Exit code: 0xC0000005. PID: 21940 (FROM Sharepoint)

Unexpected error: Container unexpectedly exited. Exit code: 0xC0000005. PID: 21940
Details:
Microsoft.Mashup.Evaluator.Interface.ErrorException: Container unexpectedly exited. Exit code: 0xC0000005. PID: 21940 ---> Microsoft.Mashup.Evaluator.ContainerExitException: Container unexpectedly exited. Exit code: 0xC0000005. PID: 21940 ---> Microsoft.Mashup.Evaluator.ContainerExitException: Container unexpectedly exited. Exit code: 0xC0000005. PID: 21940
at Microsoft.Mashup.Evaluator.ContainerProcess.WithClientPipesAttachedEvent(String hostToContainerPipeName, Func`1 func)
at Microsoft.Mashup.Evaluator.ContainerProcess.CreateProcess()
at Microsoft.Mashup.Evaluator.ProcessContainerFactory.Container.CreateProcess(String exePath, String logFolderPath, String arguments)
at Microsoft.Mashup.Evaluator.ProcessContainerFactory.Container..ctor(String exePath, String exitMutexName, Int32 containerID, ContainerJob job, String logFolderPath)
at Microsoft.Mashup.Evaluator.ProcessContainerFactory.CreateProcessContainer()
at Microsoft.Mashup.Evaluator.WorkingSetProcessContainerFactory.CreateProcessContainer()
at Microsoft.Mashup.Evaluator.ContainerPoolContainerFactory.CreatePooledContainer(TimeSpan ttlAdjustment)
at Microsoft.Mashup.Evaluator.ContainerPoolContainerFactory.CreateContainer()
at Microsoft.Mashup.Evaluator.RemoteEvaluationContainerFactory.CreateContainer()
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.CreateContainer()
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.RemoteEvaluation.Evaluate(Boolean enableFirewall)
--- End of inner exception stack trace ---
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.RemoteEvaluation`1.TryCompleteWithException(Exception exception)
at Microsoft.Mashup.Evaluator.RemoteDocumentEvaluator.RemoteEvaluation.Evaluate(Boolean enableFirewall)
at Microsoft.Mashup.Evaluator.EvaluatorThreadPool.EvaluatorThread(Object state)
at Microsoft.Mashup.Evaluator.SafeThread2.<>c__DisplayClass9_0.<CreateAction>b__0(Object o)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart(Object obj)
--- End of inner exception stack trace ---
at Microsoft.Mashup.Host.Document.Analysis.PackageDocumentAnalysisInfo.PackagePartitionAnalysisInfo.SetPreviewValue(EvaluationResult2`1 result, Func`1 getStaleSince, Func`1 getSampled)

 

I am connecting to an Excel file in a Sharepoint site. I used the "Sharepoint Folder" option when connecting to the file. I recieved other errors that were resolved on a simple refresh in the Power Query. But this file still shows this error. Have seen this error related to an SQL source in my search for a resolution. Using the newest update of PowerBI desktop with O365. 

Status: New
Comments
Community Support

@MissBianca ,

 

Have you configured the dataset settings in power bi service?

 

Regards,

Jimmy Tao

Regular Visitor

I have. I ensured all my credentials were correct and the enterprise gateway was refreshing. I turned off my scheduled refresh until I get some feedback. I also reached out to my corporate IT group to ensure it isn't an internal error. 

Microsoft

@MissBianca 

Could you try disabling any antivirus or malware while adding the datasource/refreshing and check if this would resolve the issue?

Regular Visitor

Company computer, but the issue has resolved itself. No clear indication as to what happened or why. Thanks @v-yuta-msft & @AyoubHateb !