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Google Analytics Refresh Consistently Reporting Temporary Error

Good morning,

 

I created a multi-source dashboard which included Google Analytics site KPIs (specifically, Active User buckets by date), which refreshed with no issue through 1/16/2019. Since then with 2 updates it has not been working, consistently failing and giving me the following error:

 

DataSource.Error: There was a temporary error. Please try again later.
Details:
DataSourceKind=GoogleAnalytics
DataSourcePath=GoogleAnalytics
error=Record

 

Note: I am able to refresh the other GA components pulling things like "average time on site" etc., and can access active user metrics through the GA interface directly with zero issues. I am using the March-updated version of PowerBI Desktop. Please assist! This is impact client-facing analytics. Let me know any other information I can provide.

Status: Delivered
Comments
v-qiuyu-msft
Community Support

Hi @VhayesHP ,

 

Please create a support ticket to let engineers look into the issue on your side. 

 

Support Ticket.gif

 

Best Regards,
Qiuyun Yu 

v-qiuyu-msft
Community Support
Status changed to: Delivered
 
VhayesHP
Advocate I

Thank you - submitted the ticket. As soon as I/we get this cleared out, I'll be sure to post the solution here for the rest of the community.