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Getting an error after accessing Bookmarks/Selection menu and closing them.

Getting an error when accessing Bookmarks/Selection menu and closing them. The visuals on my report are resizing in a strange way and getting placed on the canvas in a different location then what I had initially placed them. 

The issue seems to persist even when I tried creating a new PowerBI report from scratch.

 

sparmar_0-1653061792421.png

sparmar_1-1653061803794.png

 

 

Feedback Type:
Frown (Error)

Error Message:
An error occurred while rendering the report.

Stack Trace:
Javascript: TypeError
at VisualContainer.updateVisualDefinition (https://ms-pbi.pbi.microsoft.com/minerva/scripts/exploreui.js:11355:123)
at VisualContainer.updateViewStateCore (https://ms-pbi.pbi.microsoft.com/minerva/scripts/exploreui.js:11220:26)
at VisualContainer.ViewModel.updateViewState (https://ms-pbi.pbi.microsoft.com/minerva/scripts/exploreui.js:1343:26)
at ExploreCanvasCore.renderScaleForContainer (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:193088:43)
at https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:193068:47
at traverseVisualContainerGroups (https://ms-pbi.pbi.microsoft.com/minerva/scripts/exploreui.js:10896:54)
at Object.traverseVisualContainerGroups (https://ms-pbi.pbi.microsoft.com/minerva/scripts/exploreui.js:10896:87)
at ExploreCanvasCore.scaleVisualContainersToCanvas (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:193067:52)
at ExploreCanvasCore.updateSize (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:193055:42)
at Object.onChange (https://ms-pbi.pbi.microsoft.com/minerva/scripts/desktop.js:192537:47)

Stack Trace Message:
An error occurred while rendering the report.

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at Microsoft.PowerBI.Client.Windows.WebView2.WebView2Interop.InvokeCs(InteropCall call)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at System.EventHandler`1.Invoke(Object sender, TEventArgs e)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_1.<Main>b__2()
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


JS Error Message:
Cannot read properties of undefined (reading 'onClearLicenseNotification')

PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.104.941.0","ModuleName":"https://ms-pbi.pbi.microsoft.com/minerva/scripts/exploreui.js","Component":"VisualContainer","Error":"TypeError","MethodDef":"updateVisualDefinition","ErrorOffset":"11355:123"}

Snapshot Trace Logs:
C:\Users\sparmar\Microsoft\Power BI Desktop Store App\FrownSnapShotb13c8ba8-4f9d-440f-889f-ebf18ae3cd12.zip

Model Default Mode:
Import

Model Version:
PowerBI_V3

Performance Trace Logs:
C:\Users\sparmar\Microsoft\Power BI Desktop Store App\PerformanceTraces.zip

Enabled Preview Features:
PBI_enableWebView2
PBI_mobileAuthoringFormattingUI
PBI_useModernFormatPane
PBI_sparklines

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_qnaLiveConnect
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_enhancedTooltips
PQ_WebView2Connector
PBI_scorecardVisual
PBI_lineChartError

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
USGovCloud

Recent Actions:
Set Visual Container Group Visibility, UpdateBookmark, ApplyBookmark, UpdateBookmark, ApplyBookmark, Set Visual Container Group Visibility, UpdateBookmark, ApplyBookmark, ApplyBookmark, ApplyBookmark, ApplyBookmark, ApplyBookmark, ApplyBookmark, ApplyBookmark, ApplyBookmark

PowerBIUserFeedbackServices_IsReported:
True

Status: Investigating

Hi @sparmar ,

 

“The visuals on my report are resizing in a strange way and getting placed on the canvas in a different location then what I had initially placed them. ”

 

Is the visual here a specific type of visual? Are you using R/Python or a custom visual?

 

Best Regards,
Community Support Team _ Caitlyn

Comments
v-caitlyn-mstf
Community Support
Status changed to: Investigating

Hi @sparmar ,

 

“The visuals on my report are resizing in a strange way and getting placed on the canvas in a different location then what I had initially placed them. ”

 

Is the visual here a specific type of visual? Are you using R/Python or a custom visual?

 

Best Regards,
Community Support Team _ Caitlyn

sparmar
Regular Visitor

No Caitlyn, the issue is impacting all visuals and none of them are custom.
@v-caitlyn-mstf 

v-caitlyn-mstf
Community Support

Hi @sparmar ,

 

Can you provide the sample pbix where this error occurred? (Please erase key sensitive information), or can you give details on how to reproduce your problem? I don't seem to have received any feedback from other users who have had the same experience.

 

Best Regards,
Community Support Team _ Caitlyn

sparmar
Regular Visitor

Sure Caitlyn. Could we connect over a zoom or teams call so I can show you how to reproduce the issue?
I am using bookmarks and selection to view and hide my visuals. After, organzing my dashboard when I try to make updates or open any of the sidebar menus like Bookmarks, Selection, Filters, Visualization or Fields my dashboard would resize and that's when I would get the reported error. Within Selection, I have grouped my visuals to better organize selection for specific bookmarks. 

v-caitlyn-mstf
Community Support

Hi @sparmar ,

 

Sorry we are currently referring to the support forum to help you, if you want to ask for phone support,an if you are a Power BI Pro licensee, you can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.
It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

 

The link of Power BI Support: Support | Microsoft Power BI

For how to create a support ticket, please refer to How to create a support ticket in Power BI - Microsoft Power BI Community

 

Best Regards,
Community Support Team _ Caitlyn