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Getting Something went wrong errors on Workspace creation or Renaming

Getting issue on creating / renaming power BI workspaces

 

Activity ID: 0bbd0015-9d66-4b2a-8f16-560af38d40ee
Request ID: c227d13f-e603-59da-92a1-acd9f6896f5c
Correlation ID: dc69b21d-a9b1-fbf8-5df7-e684bf2265dc
Status code: 400
Time: Fri Jan 28 2022 19:25:12 GMT+0530 (India Standard Time)
Service version: 13.0.17576.29
Client version: 2201.4.09695-train
Cluster URI: https://wabi-us-north-central-b-redirect.analysis.windows.net/

Status: Investigating

Hi,

According to my query result from the internal tool based on your error message, the error seems to be related to the authentication you used to log in the Power BI service can’t meet the external security challenge to finish the operation. This is the detailed error:

 

External security challenge not satisfied. Users will be redirected to another page or authentication provider to satisfy additional authentication challenges.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

Comments
cmuser
New Member

Yes, this is also happening with our PPU workspaces, unable to rename them and get this :

cmuser_2-1643390994538.png

 

 

v-robertq-msft
Community Support
Status changed to: Investigating

Hi,

According to my query result from the internal tool based on your error message, the error seems to be related to the authentication you used to log in the Power BI service can’t meet the external security challenge to finish the operation. This is the detailed error:

 

External security challenge not satisfied. Users will be redirected to another page or authentication provider to satisfy additional authentication challenges.

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin

AbhiSSRS
Super User

Hello!

 

Thanks for the response, However we are unable to have the workspace name updated even with tenant administrator permissions. Can you please guide further on the issue?

 

Thanks!

AbhiSSRS
Super User

AbhiSSRS_0-1644336509842.png

 

v-robertq-msft
Community Support

Hi,

In my opinion, if you want to get a solution for this kind of workspace problem based on your specific tenant as soon as possible, I suggest you to open a support ticket to get direct help from the technical support team of Microsoft to have a remote session with you to help them to make sure if there is a solution to this problem in the Power BI.

https://community.powerbi.com/t5/Community-Blog/How-to-create-a-support-ticket-in-Power-BI/ba-p/6830...

https://powerbi.microsoft.com/en-us/support/

 

Thank you very much!

 

Best Regards,

Community Support Team _Robert Qin