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Get message "Array dimensions exceeded supported range" after re-installing Power BI Desktop

I had to re-install Power BI Desktop and now receive an error at startup;

 

"Array dimensions exceeded supported range"

 

Error Details:

Feedback Type:
Frown (Error)

Error Message:
One or more errors occurred.

Stack Trace:
   at System.Collections.Generic.List`1..ctor(Int32 capacity)
   at Microsoft.Mashup.Evaluator.SerializedResourceKindInfo.Deserialize(IEngine engine, BinaryReader reader, BinaryReader localeReader)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.<>c__DisplayClass49_0.<Deserialize>b__0(BinaryReader r)
   at Microsoft.Mashup.Common.BinaryReaderWriterExtensions.ReadArray[T](BinaryReader reader, Func`2 readItem)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.Deserialize(IEngine engine, LibraryService service, ILibrary library, Byte[] bytes)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.TryGetInfo(IEngine engine, LibraryService service, ILibrary library, LibraryInfo& info)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
   at Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   at Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__11_0()
   at System.Threading.Tasks.Task.Execute()

Stack Trace Message:
One or more errors occurred.

Invocation Stack Trace:
   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   at Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
   at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.88.1385.0","ModuleName":"Microsoft.MashupEngine.dll","Component":"Microsoft.Mashup.Evaluator.SerializedResourceKindInfo","Error":"System.OutOfMemoryException","MethodDef":"Deserialize","ErrorOffset":"140"}

InnerException0.Stack Trace Message:
Array dimensions exceeded supported range.

InnerException0.Stack Trace:
   at System.Collections.Generic.List`1..ctor(Int32 capacity)
   at Microsoft.Mashup.Evaluator.SerializedResourceKindInfo.Deserialize(IEngine engine, BinaryReader reader, BinaryReader localeReader)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.<>c__DisplayClass49_0.<Deserialize>b__0(BinaryReader r)
   at Microsoft.Mashup.Common.BinaryReaderWriterExtensions.ReadArray[T](BinaryReader reader, Func`2 readItem)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.Deserialize(IEngine engine, LibraryService service, ILibrary library, Byte[] bytes)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.LibraryInfo.TryGetInfo(IEngine engine, LibraryService service, ILibrary library, LibraryInfo& info)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.GetLibraryInfo(ILibrary library)
   at Microsoft.Mashup.EngineHost.Services.LibraryService.EnumerateAndLoadLibraries()
   at Microsoft.Mashup.EngineHost.Services.LibraryService.Reinitialize(ILibraryProvider[] providers)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.LoadModules(Trace innerTrace, IList`1 binaryModules, ILibraryProvider[] providers)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHost.Activate(IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   at Microsoft.Mashup.Client.UI.Shared.UiExtensibility.UiExtensionHostManager.RegisterAndActivateUiExtensionHost(UiExtensionHost uiExtensionHost, IList`1 libraryExtensions, IApplicationPaths applicationPaths, ILibraryProvider internalProvider, String remoteExtensionsUrl)
   at Microsoft.PowerBI.Client.Windows.PowerQueryExtensionsLoader.<Load>b__11_0()
   at System.Threading.Tasks.Task.Execute()

InnerException0.Invocation Stack Trace:
   at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.GetFeedbackValuesFromException(Exception e, String prefix)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.GetFeedbackValuesFromInnerExceptions(Exception e, Int32 depth)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo.CreateAdditionalErrorInfo(Exception e)
   at Microsoft.Mashup.Client.UI.Shared.FeedbackErrorInfo..ctor(String message, Exception exception, Nullable`1 stackTraceInfo, String messageDetail)
   at Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
   at Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
   at Microsoft.PowerBI.Client.Windows.Utilities.UIBlockingAwareExceptionHandler.HandleException(Exception e)
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Delegate.DynamicInvokeImpl(Object[] args)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
   at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
   at Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
   at Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
   at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
   at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
   at Microsoft.PowerBI.Client.Program.Main(String[] args)


Snapshot Trace Logs:
C:\Users\czpn6j\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot02f81fd4-7fb0-40f0-bd5f-ae80f2c088b1.zip

Model Default Mode:
Empty

Model Version:
PowerBI_V1

Is Report V3 Models Enabled:
True

Performance Trace Logs:
C:\Users\czpn6j\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_NewWebTableInference
PBI_v3ModelsPreview

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_JsonTableInference
PBI_ImportTextByExample
PBI_ExcelTableInference
PBI_qnaLiveConnect
PBI_eimInformationProtectionForDesktop
PBI_azureMapVisual
PBI_dataPointLassoSelect
PBI_compositeModelsOverAS
PBI_narrativeTextBox
PBI_dynamicParameters
PBI_anomalyDetection
PBI_newFieldList
PBI_cartesianMultiplesAuthoring

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

PowerBIUserFeedbackServices_IsReported:
True

Formulas:


section Section1;

Status: New
Comments
v-chuncz-msft
Community Support

@Anonymous 

 

The latest version works fine for me. You may check Minimum requirements and Troubleshoot opening Power BI Desktop.

StefanoM
New Member

I resolved deleting C:\Users\<username>\AppData\Local\Microsoft\Power BI Desktop

Anonymous
Not applicable
@StefanoM, that worked for me. Thanks!
JeanMartinL
Advocate II

@StefanoM 

This solution worked for me as well.

I personnally encountered this issue after upgrading to September 2021 and then downgrading back to May 2021 (Both Report Server), the May 2021 would not open anymore until I deleted the AppData folder.

Thanks!

kmckenzi
Regular Visitor

@StefanoM 

This solution worked for me as well. Thanks!

hamzaskk
New Member

@StefanoM 

Had been struggling, but then got your recommendation.

Really grateful to you!  

SaurabhC2
New Member

@StefanoM as per suggestion deleted folder from appdata still getting same error on power bi desktop launch. 

Please help

 

Thanks

ashleeward
Regular Visitor

@SaurabhC2 I tried the fix that StefanoM recommended, but I had to remove C:\Users\<username>\AppData\Local\Microsoft\Power BI Desktop SSRS as well before it worked.  

nbjdeunk
Frequent Visitor

@StefanoMgreat! That worked, thanks a lot.