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Gateway dataformat error on replicated gateway

I originally set up our on-premise data gateway using my laptop (for setup and testing purposes) and am now trying to move it to a desktop computer so that it will always be on.  I have had no issues with the original, laptop based gateway but when I setup the identical gateway on the dekstop computer I am getting the following error:

 

Underlying error code:-2147467259 Table: (varies)
Underlying error message:Unspecified error
DM_ErrorDetailNameCode_UnderlyingHResult:-2147467259
Microsoft.Data.Mashup.ValueError.Reason:DataFormat.Error

 

Any ideas?  Is there a way to import the gateway configuration on the new setup to ensure that I have all of the settings matched correctly?

 

I am able to switch back to the laptop based gateway and refresh successfully.

 

Thank you in advance, Alex

Status: Needs Info
Comments
Moderator

Hi @acarmichael

 

Does the issue happen when you configure a new gateway or recover original gateway?

 

Please try to share gateway log files with us. You can upload them to your OneDrive and send the share link to me via private message.  

 

Best Regards,
Qiuyun Yu 

Moderator
Status changed to: Needs Info
 
Visitor

 

I am trying to switch my gateway over to a new computer.  The new gateway is set up, online and has all of the same configuration (as far as I can tell) as the original gateway but when I try to refresh my data with the new gateway, I get the following error: 

 

I can switch back to the original gateway and the refresh succeeds. Both are connected to the same access database.

 

Capture.JPG

 

 

Moderator

Hi @acarmichael

 

From your gateway log file, I found the error: Non-gateway exception encountered in activity scope: Microsoft.Data.Mashup.MashupValueException (0x80004005): Unspecified error. 

 

In your scenario, please check the on-premises data gateway log on account by open Services pane. If it's log on as a domain user, please try to set the user as local administrator then check if the same issue occurs. 

 

q2.PNG

 

Best Regards,
Qiuyun Yu