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Full screen not working in iOS

Hello,

 

We are embeding Power BI reports into our app, and we've added the functionality to view an embed in full screen mode.

This feature is working in a desktop browser. However, it doesn't work in iOS in Safari and Google Chrome.

Using Safari Web Inspector, we managed to catch some console errors, which are:

 

When loading the embed:

[Error] Failed to load resource: the server responded with a status of 404 () (ai.0.js.map, line 0)

[Error] Failed to load resource: the server responded with a status of 404 () (interact.min.js.map, line 0)

 

When clicking on full screen:

[Error] TypeError: undefined is not an object (evaluating 'requestFullScreen.call')
fullscreen (powerbi.js:798)

 

We also tried the full screen functionality from the power bi embed demo site, and it doesn't work either.

 

Is there something we can do to fix this? Is this a bug and needs to be fixed by Power BI team?

 

Thanks,

Gica.

Status: New
Comments
Moderator

Hi @gicagugui,

 

I tested with the Power BI embedded sample report (https://microsoft.github.io/PowerBI-JavaScript/demo/v2-demo/index.html#) in iPhone iOS 12.1.4, the report can display in full screen mode fine. Please test it again on your side. 

 

Best Regards,
Qiuyun Yu 

Visitor

Hi @v-qiuyu-msft!

 

Thanks for the feedback. I did try again and I still didn’t managed to view the report full screen.

I am trying from the same version of iOS, in Safari.

Bellow is a print screen of the report, but when I try to run the full screen operation, it does not work.

CE5BCBF8-2C8B-4F01-9E6C-8D8D819E2065.png

 

Moderator

Hi @gicagugui ,

 

Please go to Settings pane and find the safari browser, go to advanced settings, there is a "Experimental Features" button, click on it will see Fullscreen API option, please ensure it's turned on. 

 

Best Regards,
Qiuyun Yu