Full screen not working in iOS

[gicagugui]

Hello,

We are embeding Power BI reports into our app, and we've added the functionality to view an embed in full screen mode.

This feature is working in a desktop browser. However, it doesn't work in iOS in Safari and Google Chrome.

Using Safari Web Inspector, we managed to catch some console errors, which are:

When loading the embed:

[Error] Failed to load resource: the server responded with a status of 404 () (ai.0.js.map, line 0)

[Error] Failed to load resource: the server responded with a status of 404 () (interact.min.js.map, line 0)

When clicking on full screen:

[Error] TypeError: undefined is not an object (evaluating 'requestFullScreen.call')
fullscreen (powerbi.js:798)

We also tried the full screen functionality from the power bi embed demo site, and it doesn't work either.

Is there something we can do to fix this? Is this a bug and needs to be fixed by Power BI team?

Thanks,

Gica.

[v-qiuyu-msft]

Hi @gicagugui,

I tested with the Power BI embedded sample report (https://microsoft.github.io/PowerBI-JavaScript/demo/v2-demo/index.html#) in iPhone iOS 12.1.4, the report can display in full screen mode fine. Please test it again on your side. 

Best Regards,
Qiuyun Yu 

[gicagugui]

Hi @v-qiuyu-msft!

Thanks for the feedback. I did try again and I still didn’t managed to view the report full screen.

I am trying from the same version of iOS, in Safari.

Bellow is a print screen of the report, but when I try to run the full screen operation, it does not work.

[v-qiuyu-msft]

Hi @gicagugui ,

Please go to Settings pane and find the safari browser, go to advanced settings, there is a "Experimental Features" button, click on it will see Fullscreen API option, please ensure it's turned on. 

Best Regards,
Qiuyun Yu