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Formatting Issues when Matrix exported to PDF

Hoping someone can help me figure out what's happening here - the matrix that I've built in the desktop does not match the one that's being exported to pdf and I have no idea why. I've gone through seemingly every single setting multiple times and just can't figure it out.


-what's causing the weird borders around the column headers? (don't see those in the desktop version)

-why does the pdf export have vertical gridlines? (those are turned off in the visual)




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