cancel
Showing results for 
Search instead for 
Did you mean: 

Failed to connect to URL "https://api.powerbi.com" while attempting to call cluster resolution

Hi team,

 

I have a user that has this issue when they try to analyze in excel. We have tried downloading the newest update for analyze in excel, the top post for this mentions adding TLS 1.2 lines in the registry. My users are on admin locked computers and registry edits are likely well above their technical skills. I suspect we can all agree that using a feature of PowerBI shouldn't require registry edits. Any other solutions to this?

 

Thank you

Status: New
Comments
Community Support

@awhiteway 

 

As far as I know, there is no easier way. You could also create a support ticket for assistance if necessary.