Facet Key Visual not showing content on Power BI Online App Service

[PowerBIIPA]

Hi Team,

Suddenly, from last two days, the facet key visual is not working in online power BI app service as well as in any embedded power bi dashbaords.

In Desktop Client, 

Now, the same report when published on the power bi app service, see screenshot below -

Now, when i see in the console, i see some errors coming from the visuals TS file.

Please look at this priority, I've demos coming up and i can not achieve something like what i can with Facet key visual. And being a paying customer, it doesnt feel nice when facing such issues without a notice or online event notice.

@v-qiuyu-msft 

[v-robertq-msft]

Hi,

According to my research, a similar issue has been reported internally, so stay tuned.

Problem description: Facet Key custom visual not showing content in Power BI Service but works fine in Power BI Desktop

ICM: 288269228

In the latest update of this ICM, the engineers are still investigating this issue.

I will update here once I get any information.

Thank you very much!

Best Regards,

Community Support Team _Robert Qin

[PowerBIIPA]

I've raised the service ticket with Microsoft team on this and it's been more than a week. 

Had a screenshare session and explained. But no answers on the solution yet. I'll keep this thread updated once i get the solution.

[v-robertq-msft]

Hi,

In the latest update of this ICM, the ETA for this issue is Feb 17th.

I will update here once I get any information.

Thank you very much!

Best Regards,

Community Support Team _Robert Qin