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Export to PDF from Desktop Doesn't Work

Submitted by Anonymous on ‎11-16-2021 12:00 PM

Hi, 

 

I tried to export to PDF from my desktop, and nothing happens. I rebooted. Same issue. I had to publish and print from the service in order for this to work. 

 

Version: 2.99.621.0 64-bit (November 2021)

Status: Delivered

There is a newly released November 2021 Power BI Desktop(Version: 2.99.782.0). Issue should be fixed in it.

vcazhengmsft_0-1637913703202.png

 

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45 Comments (45 New)
Comments
manonjattiot
New Member
‎11-22-2021 05:43 AM

Hello, 

 

I have the same problem... No response after clicking export to pdf. 

 

Would be great to have a solution... 

 

laura_ESNH
Frequent Visitor
‎11-22-2021 06:22 AM

GREAT SOLUTION offered by @sarora07 ! Publishing to the portal is a much easier workaround that the re-installation. It takes a bit longer to generate the PDF, but it works. 

dgianni
Frequent Visitor
‎11-22-2021 06:27 AM

@laura_ESNH Definitely not a solution when you work with dozens & dozens of PDF export.

Moreover, the PB Online export to PDF not allow you to choose the zoom you want on maph graph. 

cheiden
Employee
Employee
‎11-22-2021 08:16 AM

Hello, thank you all so much for your patience while we work on getting the fix out.  We apologize for the issue but in the meantime, another workaround is to install WebView2 runtime from here: Webview2 - Microsoft Edge Developer

Anonymous
Not applicable
‎11-22-2021 01:29 PM

Same. I have a three-page report and cannot export to pdf - nothing happens after I click Export as PDF. Please let me know if there is any update. Thanks!

timohill
Frequent Visitor
‎11-22-2021 09:17 PM

I have a group of people at my work with this issue currently.
Version: 2.99.621.0 64-bit (November 2021)

Note we've had webview installed from a previous authentication issue and it does not fix this issue.

Anonymous
Not applicable
‎11-23-2021 11:20 AM

@cheiden I think this is solved now. I been using Nov version. I must've got the latest patch automatically. Works from Desktop. 

 

Version: 2.99.621.0 64-bit (November 2021)

Anonymous
Not applicable
‎11-23-2021 12:32 PM

Hi

In my main computer the issue is gone (export to PDF is working) but I have a 2nd machine still with the problem.

After @Anonymous comment, I removed and reinstall November 2021 version from Microsoft Store, and export to PDF is not working

 

 

lbandres
New Member
‎11-23-2021 11:57 PM

Hi,

 

I am experiencing the same problem as others. I am not able to export my PBI report to PDF and that since the last update.

I've tried uninstalling and installing again the PBI desktop, but it doesn't work.

 

What can I do? Somebody can help me?

Anonymous
Not applicable
‎11-24-2021 02:17 PM

Hi All, GOOD NEWS

 

The issue has been fixed (thanks to Microsoft Business Intelligence support)

 

You need to remove and reinstall the November 2021 version.

 

I did it from Microsoft Store and now is working fine, exporting to PDF as usual.

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