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Error when downloading Workspace's App

Hi,

 

When trying to download a workspace's app this morning, I've received the following error for a workspace.

 

"We couldn't install <workspace app>

 

Please check that any info you entered is correct. If unsuccessful, please try again later."

 

 

This workspace works for other users, but other workspaces (that work for me) do not work for them. We have access/permission to all the workspaces. 

 

 

 

Status: Needs Info
Comments
v-qiuyu-msft
Community Support

Hi @Anonymous,

 

Please run the Fiddler with below option enabled then repeat the steps to reproduce the issue, save all sessions and share .saz file with us. 

 

Fiddler.PNG

 

Best Regards,
Qiuyun Yu

Vicky_Song
Impactful Individual
Status changed to: Needs Info
 
Anonymous
Not applicable

Hi @v-qiuyu-msft@Vicky_Song

 

What is the best way to share the Fiddler file with you? Is there an email to send this directly to you?

v-qiuyu-msft
Community Support

Hi @Anonymous,

 

You can upload the Fiddler trace file to your OneDrive or Dropbox and send the link in private message. 

 

Best Regards,
Qiuyun Yu