Error when Publishing: The Remote Server returned an error (500): Internal Server Error

[Anonymous]

Hello,
we receive an error when trying to publsh a report from Power BI Desktop to a Workspace on the Power BI Service Portal.
Any information available?

Feedback Type:
Frown (Error)

Timestamp:
2019-10-22T13:19:04.7953266Z

Local Time:
2019-10-22T15:19:04.7953266+02:00

Session ID:
cedc0616-0820-4f42-a138-482aabd03d39

Release:
April 2019

Product Version:
2.68.5432.841 (19.04) (x64)

Stack Trace:
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceProxy.GetResponse[T](ServiceProxyRequest request)
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceProxy.GetWorkspaces()
at Microsoft.PowerBI.Client.Windows.PowerBIService.Flows.AuthenticatedWebRequestor.<>c__DisplayClass4_0`1.<Execute>b__0()
at Microsoft.PowerBI.Client.Windows.PowerBIService.RetryableWebRequest.Execute()
at Microsoft.PowerBI.Client.Windows.PowerBIService.Flows.AuthenticatedWebRequestor.<>c__DisplayClass5_0.<MakeWebRequestAsync>b__0()
at System.Threading.Tasks.Task`1.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.PowerBIService.Flows.AuthenticatedWebRequestor.<Execute>d__4`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.PowerBIService.ReportPublisher.<PromptPublishToGroupDialog>d__16.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.PowerBIService.ReportPublisher.<PublishReport>d__13.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

InnerException.Stack Trace:
at Microsoft.PowerBI.Client.Windows.Services.HttpService.GetResponse(HttpWebRequest request)
at Microsoft.PowerBI.Client.Windows.PowerBIService.ServiceProxyRequest.GetResponse[T]()
at Microsoft.PowerBI.Client.Windows.PowerBIService.PowerBIServiceProxy.GetResponse[T](ServiceProxyRequest request)

OS Version:
Microsoft Windows NT 10.0.16299.0 (x64 en-US)

CLR Version:
4.7 or later [Release Number = 461308]

Peak Virtual Memory:
34.7 GB

Private Memory:
905 MB

Peak Working Set:
957 MB

IE Version:
11.1387.16299.0

User ID:
78d4bd2b-ebb9-485f-b8af-c275448b9a6a

Workbook Package Info:
1* - de-AT, Query Groups: 0, fastCombine: Disabled, runBackgroundAnalysis: True.

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_SpanishLinguisticsEnabled
PBI_NewWebTableInference
PBI_showIncrementalRefreshPolicy
PBI_showManageAggregations
PBI_improvedFilterExperience
PBI_qnaLiveConnect
PBI_keyDrivers

Disabled DirectQuery Options:
TreatHanaAsRelationalSource

Cloud:
GlobalCloud

DPI Scale:
100%

Supported Services:
Power BI

[v-chuncz-msft]

@Anonymous 

It seems to be a temporary issue. Try the latest version of Power BI Desktop as well.