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Error updating workspace access

I getting the following error when I try to add a service principal account to a workspace. I tried using Chrome, Firefox and Internet Explorer. All of them with the same problem.


Something did not work
The group could not be updated
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Activity ID: 52d0f5a4-cc44-48e6-9009-ad2cc7ce6d32
Request ID: 8412737a-ba15-9bb0-4a34-dfdba3df0e9f
Correlation ID: 82f5656c-4148-b81c-e1e7-5dc92a7131e5
Status code: 500
Time: Thu Mar 14 2019 09:01:22 GMT-0300 (Brasil Standard Time)
Release: 13.0.8730.154

Status: Delivered

Hi @fdsilva 


Which "service principal account " do you mean? Please share the ClusterURL info as well when the issue occurs. 


Best Regards,
Qiuyun Yu 

Status changed to: Needs Info
Frequent Visitor

Hi @v-qiuyu-msft!


Sorry, I did not understand what you mean with "ClusterURL". But I'm trying to do the steps of the link below. The problem occurs in step 5.


Thank you in advance.


Hi @fdsilva


I mean when the error message pops out, the error information should contain ClusterURL. 


For your issue, please note you didn't hit the limitations:


Also please ensure your registered app setting is ok as mentioned in the blog "Getting started with service principal" section: 


"Note that the new AAD web application created in step 1 must be added to one of those security groups, to be able to authenticate to Power BI as a service principal."


Best Regards,
Qiuyun Yu 

Frequent Visitor

Hi @v-qiuyu-msft.


I think that the problem that I'm facing is described in the blog that you mention. Specifically here: 



Below more information. Regarding the limitations are all ok.


Screenshot_1.pngClusterURLScreenshot_2.pngSecurity GroupScreenshot_3.pngService Principal NameScreenshot_4.pngGroup TypeScreenshot_5.pngError running application

I'll try using the API. Probably this will solve the problem.


Thank you so much!


Hi @fdsilva


If the issue still occurs, I would suggest you create a Support Ticket to get support. 


Support Ticket.gif


Best Regards,
Qiuyun Yu 

Status changed to: Delivered
Frequent Visitor

Hi @v-qiuyu-msft 


I need to try using the API. Probably will work.


Your blog quote was enough for me. Thank you very much!


Please, consider this issue closed.


Best Regards.