cancel
Showing results for 
Search instead for 
Did you mean: 

Error trying to start desktop PBI

I normally installed the application on 64 bits, but when I try to start the following errors occur:

grmarket_0-1623812587367.png

 

Below are details of the error

 

Spoiler

Feedback Type:
Frown (Error)

Error Message:
AS Process PID=9160 has exited with ExitCode=-1073741515, ExitTime=2021-06-16T00:03:26.0823395-03:00

Stack Trace:
Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException
em Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.AcquireServerDynamicPortInfo()
em Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.EnsureServiceIsReady()
em Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess.Start()
em System.Threading.Tasks.Task.Execute()
--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---
em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
em Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
--- Fim do rastreamento de pilha do local anterior onde a exceção foi gerada ---
em System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
em System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
em Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()

Stack Trace Message:
AS Process PID=9160 has exited with ExitCode=-1073741515, ExitTime=2021-06-16T00:03:26.0823395-03:00

Invocation Stack Trace:
em Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
em Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
em Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<HandleAwaitableAsyncExceptions>d__1.MoveNext()
em System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
em System.Threading.Tasks.AwaitTaskContinuation.RunCallback(ContextCallback callback, Object state, Task& currentTask)
em System.Threading.Tasks.Task.FinishContinuations()
em System.Threading.Tasks.Task.Finish(Boolean bUserDelegateExecuted)
em System.Threading.Tasks.Task`1.TrySetException(Object exceptionObject)
em System.Runtime.CompilerServices.AsyncTaskMethodBuilder`1.SetException(Exception exception)
em Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesService.<StartProcess>d__22.MoveNext()
em System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Runtime.CompilerServices.AsyncMethodBuilderCore.MoveNextRunner.Run()
em System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
em System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
em System.Delegate.DynamicInvokeImpl(Object[] args)
em System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
em System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
em System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
em System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
em System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
em System.Windows.Forms.Control.InvokeMarshaledCallbacks()
em System.Windows.Forms.Control.WndProc(Message& m)
em System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
em System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
em System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
em System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
em System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
em System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
em System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
em Microsoft.Mashup.Client.UI.Windows.DialogWindowBase.ShowModal(IWindowHandle windowHandle)
em Microsoft.Mashup.Client.UI.Shared.WebDialogs.WebDialog.<>n__0(IWindowHandle owner)
em Microsoft.Mashup.Client.UI.Shared.WindowManager.ShowModal[T](T dialog, Func`1 showModalFunction)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
em Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.93.981.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcess","Error":"Microsoft.PowerBI.Client.Windows.AnalysisServices.AnalysisServicesProcessUnexpectedExitException","MethodDef":"AcquireServerDynamicPortInfo","ErrorOffset":"110"}

PowerBIUserFeedbackServices_IsReported:
True

 

 

And this error too

grmarket_1-1623812690801.png

 

Below are details of the error

 

Spoiler

Feedback Type:
Frown (Error)

Error Message:
Unable to locate required Cef/CefSharp dependencies: C:\Program Files\Microsoft Power BI Desktop\bin\devtools_resources.pak,C:\Program Files\Microsoft Power BI Desktop\bin\locales\pt-BR.pak

Stack Trace:
System.IO.FileNotFoundException
em Microsoft.PowerBI.Client.Windows.CefBrowserFactory.InitializeCef()
em Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_0.<Main>b__1()
em Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
Unable to locate required Cef/CefSharp dependencies: C:\Program Files\Microsoft Power BI Desktop\bin\devtools_resources.pak,C:\Program Files\Microsoft Power BI Desktop\bin\locales\pt-BR.pak

Invocation Stack Trace:
em Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
em Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass15_0.<HandleException>b__0()
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
em Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.93.981.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.CefBrowserFactory","Error":"System.IO.FileNotFoundException","MethodDef":"InitializeCef","ErrorOffset":"94"}

PowerBIUserFeedbackServices_IsReported:
True

 

Could you help me to solve these problems?

 

Status: New
Comments
v-chuncz-msft
Community Support