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Error opening report

I need help to correct this error of my report that does not open:

 

Feedback Type:
Frown (Error)

Error Message:
The following system error occurred:
Ocorreu um erro ao carregar o 'f699cc8c-8bfc-41f6-aec7-fb15327a9762', do arquivo, '\\?\C:\Users\FCH\Microsoft\Power BI Desktop Store App\AnalysisServicesWorkspaces\AnalysisServicesWorkspace_349dcb70-3bf6-4872-a991-4de7bc15ee02\Data\f699cc8c-8bfc-41f6-aec7-fb15327a9762.0.db.xml'.


Stack Trace:
Microsoft.AnalysisServices.OperationException
em Microsoft.PowerBI.Client.Windows.Storage.FileOpenError.HandleError(IWindowService windowService, LocalizedString title)
em Microsoft.PowerBI.Client.Program.TryOpenOrCreateReport(IPowerBIWindowService windowService, IFileManager fileManager, IFileHistoryManager fileHistoryManager, CommandLine commandLine, FileType fileType, IFileInformationProtectionManager fileInformationProtectionManager, IPowerBITelemetryService telemetryService)
em Microsoft.PowerBI.Client.Program.<>c__DisplayClass4_1.<Main>b__3()
em Microsoft.PowerBI.Client.Windows.IExceptionHandlerExtensions.<>c__DisplayClass3_0.<HandleExceptionsWithNestedTasks>b__0()
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:
The following system error occurred:
Ocorreu um erro ao carregar o 'f699cc8c-8bfc-41f6-aec7-fb15327a9762', do arquivo, '\\?\C:\Users\FCH\Microsoft\Power BI Desktop Store App\AnalysisServicesWorkspaces\AnalysisServicesWorkspace_349dcb70-3bf6-4872-a991-4de7bc15ee02\Data\f699cc8c-8bfc-41f6-aec7-fb15327a9762.0.db.xml'.


Invocation Stack Trace:
em Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
em Microsoft.Mashup.Client.UI.Shared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace, String exceptionMessage)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.GetStackTraceInfo(Exception e)
em Microsoft.PowerBI.Client.Windows.Telemetry.PowerBIUserFeedbackServices.ReportException(IWindowHandle activeWindow, IUIHost uiHost, FeedbackPackageInfo feedbackPackageInfo, Exception e, Boolean useGDICapture)
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.<>c__DisplayClass14_0.<HandleException>b__0()
em Microsoft.Mashup.Client.UI.Shared.UnexpectedExceptionHandler.HandleException(Exception e)
em Microsoft.PowerBI.Client.PowerBIUnexpectedExceptionHandler.HandleException(Exception e)
em Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
em Microsoft.PowerBI.Client.Program.Main(String[] args)


PowerBINonFatalError:
{"AppName":"PBIDesktop","AppVersion":"2.112.1161.0","ModuleName":"Microsoft.PowerBI.Client.Windows.dll","Component":"Microsoft.PowerBI.Client.Windows.Storage.FileOpenError","Error":"Microsoft.AnalysisServices.OperationException - PFE_SYSTEM,PFE_METADATA_LOAD_FAILED","MethodDef":"HandleError - PFE_SYSTEM,PFE_METADATA_LOAD_FAILED","ErrorOffset":"201"}

PowerBINonFatalError_ErrorDescription:
PFE_SYSTEM,PFE_METADATA_LOAD_FAILED

PowerBINonFatalError_MethodDefDescription:
PFE_SYSTEM,PFE_METADATA_LOAD_FAILED

PowerBIUserFeedbackServices_IsReported:
True

 

Status: Investigating

Hi @anafbarcelos ,

 

Please try to download the latest version of PowerBI Desktop through this link below instead of the Microsoft Store.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Choose to install 64-bit or 32-bit depending on your system, and run as administrator after the installation is complete.

 

Best Regards,
Community Support Team _ Caitlyn

 

Comments
v-xiaoyan-msft
Community Support
Status changed to: Investigating

Hi @anafbarcelos ,

 

Please try to download the latest version of PowerBI Desktop through this link below instead of the Microsoft Store.

Download Microsoft Power BI Desktop from Official Microsoft Download Center

 

Choose to install 64-bit or 32-bit depending on your system, and run as administrator after the installation is complete.

 

Best Regards,
Community Support Team _ Caitlyn