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Error message in pbi desktop

LS, when opening my Power BI reports and when switching to different pages, I regularly get the error described below. I sent a frown and your colleague requested me to open a ticket online. Not sure what to write as a summary as I get an error message that I don't understand. My colleagues have the same issue. We do not get the error in all our power bi reports.

Note that I could not upload all error data.

 

Hope you can help. 

 

Thanks and regards,

 

Florus

 

Data to send to Microsoft:

Feedback Type:
Frown (Error)

Timestamp:
2017-07-31T04:12:00.1861519Z

Local Time:
2017-07-31T06:12:00.1861519+02:00

Product Version:
2.48.4792.721 (PBIDesktop) (x64)

Release:
July 2017

IE Version:
11.1480.14393.0

OS Version:
Microsoft Windows NT 10.0.14393.0 (x64 es-ES)

CLR Version:
4.6.2. or later [Release Number = 460805]

Workbook Package Info:
1* - en-GB, Query Groups: 1, fastCombine: Disabled, runBackgroundAnalysis: True.

Peak Working Set:
1.03 GB

Private Memory:
0.996 GB

Peak Virtual Memory:
34.7 GB

Screenshot:


JS Error Message:
Script error.

Error Message:
An error occurred while rendering the report.

Stack Trace:
Microsoft.Mashup.Host.Document.JavaScriptException: An error occurred while rendering the report.
at :line 0

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.ClientShared.FeedbackErrorInfo..ctor(String message, Nullable`1 errorCode, String requestId, Exception exception)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.<HandleException>b__0()
at Microsoft.Mashup.Host.Document.SynchronizationContextExtensions.<>c__DisplayClass3.<SendAndMarshalExceptions>b__0(Object null)
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr dwComponentID, Int32 reason, Int32 pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at Microsoft.Mashup.Client.ClientShared.WindowManager.ShowDialog[T](T form, IWin32Window owner)
at Microsoft.PowerBI.Client.Program.<>c__DisplayClassd.<Main>b__0()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)


User ID:
8af46d2b-aba0-4393-a3e7-f8947c4898a1

Session ID:
c4bb2ad4-f492-49ec-bbdb-de01d8774ed5

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\florus.denblanken\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot1569483217.zip

Performance Trace Logs:
C:\Users\florus.denblanken\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Disabled Preview Features:
PBI_shapeMapVisualEnabled
PBI_EnableReportTheme
PBI_numericSlicerEnabled
PBI_SpanishLinguisticsEnabled
PBI_PbiServiceLiveConnect
PBI_daxTemplatesEnabled
CustomConnectors

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted

Cloud:
GlobalCloud

DPI Scale:
100%

Status: Accepted
Comments
v-haibl-msft
Employee

@fdenblanken

 

Does your report contain custom visuals? If yes, this is a known issue (Defect 9887079) and the product team is investigating on it.

 

Best Regards,
Herbert

Vicky_Song
Impactful Individual
Status changed to: Accepted
 
fdenblanken
Regular Visitor

@v-haibl-msft, yes, I mainly use the hierarchy slicer.